Location : Regional QLD
Work Type : Permanent - Full Time
The Ramsay Pharmacy Group is part of Ramsay Health Care,Australia's largest private hospital operator and global hospitalgroup.
Ramsay Pharmacy takes pride in employing professional andhighly trained Ramsay Pharmacy teams committed to deliveringcomprehensive pharmacy services to our patients in the retail andhospital environments.
We are looking to appoint an experienced PharmacyManager at our Ramsay Pharmacy in Bundaberg.
We are committed to building a vibrant team who are committed todelivering an exceptional standard of customer care and service.
The successful person will be responsible for the delivery of highquality and valuable pharmacy services to the community and beempowered to pursue new pharmacy services in the area.
We requiresomeone who can drive retail key performance indicators andassistant the Retail Manager to operate the day to day functions ofthe pharmacy.
KEY RESPONSIBILITIES :
Coach and develop staff, including overseeing new employee onboarding and induction.
Lead employees to meet the company’s expectations for productivity and goal accomplishment.
Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
Maintain employee work direction including base rostering, training, annual leave, time in lieu, cover for absenteeism, and overtime scheduling.
Create a culture of teamwork among team members that allows for ideas and suggestions, supportiveness, and working effectively together to enable each employee and the store to succeed
Oversee all dispensary operations, including pharmacy only medicines
Ensure every customer receives service that achieves the best possible health outcome.
Ensure the store is presented to standard with regard to merchandising, safety, cleanliness and feel.
Effectively engage all areas of business management to maximise profitability whilst maintaining legal, ethical and moral responsibilities.
Strive to increase revenue and achieve business growth and development through strategies that focus on increasing customer spend, build loyalty and therefore secure repeat business, increase traffic to the store, etc.
The right person will be provided with on the job training,ongoing support and an individual career development plan. Otherbenefits include an employee benefit scheme, staff recognition andfriendly supportive colleagues.
ESSENTIAL SKILLS :
Demonstrated experience in understanding, driving & reporting retail pharmacy KPIs
Demonstrated experience in leading and motivating a large and diverse team
Demonstrated commitment to customer focus & continuous quality improvement
Demonstrated communication, organisational & interpersonal skills
Formal Applications, including two available professional refereeswho may be contacted for the above position, should be forwardedby 22 June 2018 to :
Retail Pharmacy Business Manager QLD
E : hooperl ramsayhealth.com.au
Only shortlisted applicants will be contacted.