Mediation Case Officer
North Metropolitan TAFE
Perth CBD, AU
8d ago

Salary : Level 5, PSGO CSA GA, $87,047 - $95,994 pa Position number : 000809 Work type : Permanent - Full Time Location : Perth CBD Closing date : 2018-

07-26 4 : 30 PM (YYYY-MM-DD) Attachments : - jdf - 000809.pdf

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Working for the Department of Justice (DoJ) gives you the opportunity to play a part in making the Western Australian community a safer and fairer place for all .

We are a progressive organisation. We believe in providing safe, accessible, sustainable and efficient services and solutions for all West Australians.

The Department has a diverse range of services, which have the potential to affect all Western Australians. There has never been a more exciting time to join our team and be part of the future of Justice.

Good at, and enjoy managing and resolving multi-party Aboriginal community disputes and burial matters? Do you have case management experience?

Then this is the job for you.


The Aboriginal Mediation Service (AMS) provides mediation and conflict resolution services to Aboriginal and Torres Strait Islander people throughout the State.

  • It also provides information and training sessions on alternative dispute resolution to individuals, families and communities;
  • as well as government and non-government agencies and groups.

    The Mediation Case Officer, under direction, will be responsible for :

  • Providing information about mediation and conflict management services;
  • Supporting and providing information to the panel of contract mediators;
  • Reviewing the case management of files;
  • Developing and delivering information on mediation and dealing with conflict;
  • Preparing all relevant correspondence and completing administrative tasks such as booking venues and logistical organisation;
  • Assisting the Manager in the development and implementation of policies and procedures to continually improve AMS;
  • Representing the Manager or the Aboriginal Mediation Service when required;
  • Preparing the brief to be sent to the mediator appointed to conduct the mediation;
  • Recommending referrals to other agencies if the matter is not suitable for mediation;
  • Promoting the Aboriginal Mediation Service to inter-agencies, stakeholders, government and non-government organisations;
  • Providing support and cultural relevance at mediation, if required;
  • Providing information to referrers about the Aboriginal Mediation Service.
  • Tenure / duration of appointment :

    Special Requirements

    The Department recognises Aboriginality as a genuine qualification for this position under 50D of the Equal Opportunity Act 1984.

    To apply you must be of Aboriginal or Torres Strait Islander (ATSI) descent, identify as ATSI and be recognised as such by the ATSI community.

    You need to be in possession of a current C Class Western Australian driver’s licence, as a minimum, which must remain valid for the duration of employment.

    You will be required to undertake regular intrastate travel in this role, by air and / or road.

    We offer a wide variety of personal and professional benefits, information on the benefits of working with us is available from the What We Offer section on our website.

    Work Related Requirements

    Please read the Job Description Form (JDF) for more information about the work related requirements of this position. Appointment to a role with the Department of Justice is conditional upon obtaining an employment screening clearance, which includes a National Criminal History Check and any other relevant checks.

    Further Job Related Information

    If you are interested in the position and would like further information on the role, contact Fiona Emmett on (08) 9264 1610 for a confidential discussion.

    Information about applying and submitting your application is available on our website.

    How To Apply

    The Department requests applicants to submit an on-line application using the Apply for Job’ button below. As part of your online application you will be prompted to complete relevant personal information and to attach the following information as part of your application :

    A current comprehensive resume including the contact details of two referees and a statement addressing the following essential work related requirements (selection criteria) :

  • Experience in providing mediation and conflict resolution services to Aboriginal people
  • Knowledge and understanding of alternative dispute resolution processes and techniques
  • Knowledge and understanding of Aboriginal society and culture and the demonstrated ability to apply it to effectively communicate with Aboriginal people, communities and organisations
  • Information and knowledge management
  • The remaining work-related requirements as listed in the Job Description Form will be assessed at some stage during the selection process.

    Suitable applicants may be considered for similar vacancies during a six month period.

    Please Note :

  • Applications received after the closing date / time OR applications sent to us by email cannot be accepted .
  • As we prefer to contact you by email for any interview or other matter , you are encouraged to apply online and provide a current valid e-mail address.
  • People from diverse backgrounds are encouraged to apply. The Department upholds a working environment that is free from discrimination in accordance with Equal Opportunity legislation.

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