Duty Manager
Avis Budget Autovermietung AG
Australia
10d ago

Avis Budget Group - Our Company

We don't just rent cars. We're changing the way people move. Across our world-famous brands Avis, Budget, Zipcar, Payless and Apex we're leading the way for the global mobility industry.

The Role

As a Shift Manager / Duty Manager atthe Brisbane Apex Branch you will be responsible for the daily organisation and running of the Counter and Wash teams whilst you are on shift.

In this role you will :

  • Provide leadership, support and guidance to staff
  • Provide feedback and coaching to staff with customer queries
  • Assist in managing the daily operations of the Brisbane Airport and Brisbane City location
  • Provide ongoing Customer Service and Sales coaching to staff
  • You will pride yourself on your sales skills and will feel confident recommending products and upgrades to customers.
  • Your problem solving skills will be highly developed and you will be able to provide solutions to customer issues
  • You will have highly developed interpersonal skills which will help you to build rapport with customers.
  • Key Skills

  • Available to work across a rotating roster, with early morning and late night shifts (including weekends & public holidays)
  • Full and open drivers licence and be confident in driving a range of vehicles.
  • Intermediate computer skills and ability to adapt to a new system quickly
  • We're looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, where we're committed to fostering innovation and putting the customer at the heart of everything we do.

    Culture & Benefits

    We are a diverse, down-to-earth and hardworking bunch, committed to helping you develop your talents and skills, every step of the way.

    In your first few months, you'll be given intensive training to help achieve your goals and reach your potential. You'll be trusted to take responsibility and make decisions to get on and do a great job!

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