Field Service Coordinator
12d ago

Position description - Coordinate and plan single and / or standard Field Service work orders according to contract and customer requirements as well as quality, health, safety and environmental and cost targets.

  • Ensure customer satisfaction in all activities
  • Main responsibilities :

  • Coordinate single and / or standard Field Service work orders.
  • Plan activities, resources, spare parts, costs and time schedule for the work order.
  • Coordinate people when they are assigned on a work order.
  • Act as contact person for customer during the work order.
  • Interact with relevant internal stakeholders.
  • Ensure that the work is executed according to Wärtsila Quality, Health, Safety and Environmental guidelines and customer site procedures.
  • Follow-up and report the status of the work order to customer or relevant internal stakeholders.
  • Requirements Very good communication skills

    Cost awareness & effectiveness

    Teamwork skills

    Quality,health,safety and environment

    Well organized

    Very good computer skills

    Contractual skill

    Customer understanding / satisfaction

    Delivery Solutions to Customers

    Installation, operation, maintenance & repair skills

    Technical communication skills

    Mechanical Engineering degree

    At least 5 year similar experience which could include .


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