Large ICT Project servicing Federal Governement Client
12 month contract with possible extension options
About Our Client
Large Consulting firm within Australia working to Federal Government Client within the Canberra marketplace.
This role is essential to enable informed decision making at all levels of the project by providing :
Identify, monitor and maintain the risk and issues register.
Generate improvement of the Risk and Issues Management process.
Interpret and generate identified risks or issues.
Compile and present risk and issue reports.
Deliver Voice of the Customer reporting to inform and support ICT Service Provider capability and client alignment with the Australian Government Digital Service Standard.
Provide advisory services and quality assurance for customer feedback mechanisms, analysis and reporting.
Present prioritised customer experience feedback and research insights to Executives, Senior Managers of Plan, Build and Run areas in scalable and flexible formats.
Partner collaboratively across various internal and external stakeholders to ensure holistic governance and reporting is provided.
Support partnerships between stakeholders by sharing customer insights and activities to engage, inform and support multi-disciplinary teams.
Identify opportunities for single and multi-year outcomes based projects (work packages) and insourcing, including planning for, and enabling delivery of, capability via these methods.
Manage and administer governance and reporting functions, in particular deliver high quality customer-centric outcomes in a high pressure environment and short timeframes.
Transfer governance and reporting knowledge to the enduring APS workforce to enable existing capability.
The Successful Applicant
Skills and expertise required
Desired Knowledge / Skills
What's on Offer
This role is working a to large Federal Government client and a baseline Security clearance is required and a minimum with the ability to obtain and NV1.