Case Management Team leader
3d ago

About ALPA

We are the Arnhem Land Progress Aboriginal Corporation (ALPA) and our mission is to operate successful and responsible businesses emphasising local employment, training, career pathways, customer service, and safety.

Having been in operations for nearly 50 years, from humble beginnings, we have grown to be Australia's largest financially independent Indigenous corporation, employing over 1,300 employees across 27 remote locations throughout NT and QLD.

We strive to improve the health, quality of life, and economic development of our members, giving primacy to their cultural heritage, dignity, and desire for opportunity and equality with their fellow Australians.

About the role

The goal of the team leader is to support the case management team to deliver high-quality individual service to each participant on the ALPA caseload.

It will also support the CDP participants to improve their quality of life and access the opportunities available within the community.

It is important that the team leader is focused on the development of local community members and delivering a high-quality service to them while representing ALPA

This position is based in Arnhem Land, Northern Territory

Responsibilities :

  • Delivery an individualized service to each participant addressing each of their barriers individually
  • Ensure that all program guidelines are met relating to service delivery
  • Meet the Dept of Prime Minister and Cabinet, key performance measures as outlined in the ALPA CDP Provider Performance Framework Manual
  • Undertake Post Placement with the participants who move into work and support them to maintain those positions
  • Lead and coach teams and development of local staff to take on increased responsibility in the delivery of the CDP program
  • Build and maintain relationships with industry networks, professionals and participate in appropriate networks and forums
  • Skills and Experience :

  • Qualification in Community Services and / or relevant experience
  • Strong leadership and coaching skills
  • Experience working in a remote setting with vulnerable people
  • Analytical thinker and goal orientated
  • High level of communication, both written and verbal
  • Work culturally appropriately with local staff members
  • Benefits :

  • 7 weeks annual leave, 11.5% super
  • Competitive remuneration package and salary sacrificing
  • Fully furnished accommodation with rent and utilities paid
  • Relocation allowance coupled with 2 return flights p.a. to Darwin for holidays
  • Access to ALPA's Employee Assistance Program, training and development opportunities and attractive salary packaging incentives
  • If you are successful and are from outside the Northern Territory you will be required to mandatory isolate for 14 days, ALPA will cover this cost.

    All applications will be treated confidentially and only those with the rights to work full time in Australia will be considered.

    Due to the high volume of applications only those have been shortlisted will be contacted.

    ALPA is an equal opportunity employer and we encourage people from diverse backgrounds to apply. We also encourage people of Aboriginal and Torres Strait Islander background to apply.

    To apply for this position please forward your resume to

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