Practice Lead - Azure Apps & Infra
Microsoft
Sydney, New South Wales, Australia
4d ago

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.

To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together.

We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation.

Together we make a difference.

To learn more about Microsoft’s mission, please visit :

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Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption within the most important companies in the market.

We are currently looking for a senior leader to lead a team of deeply technical Apps & Infra Cloud Solution Architects (CSA) and Customer Engineers to be at the forefront of our customers’ digital transformation.

This Practice Lead is a leadership role in our Customer Success Unit, and will be a passionate, forward-thinking, hands-on leader with exceptional skills in developing and leading a highly technical team focused on Microsoft Cloud Solutions and the customer support experience.

This person will be very active in day-to-day coaching of his / her team, leading by example, ensuring that the Team’s capabilities are aligned with Customer Success business goals, championing the success adoption of Microsoft cloud solutions, and driving an exceptional customer support experience through proactive service delivery and operational excellence within their organization.

This Practice Lead role will drive growth of Azure Services for a set of Enterprise accounts, through direct management of a team of Apps & Infra CSA Managers that will cover Enterprise customers in their respective territory.

This is an exciting role that will help fuel Azure Customer success through customer retention and growth.

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