Service Coordinator
William Adams
Wodonga, Victoria, Australia
4d ago
source : Dealership Jobs

Earthmoving opening in Wodonga, Victoria. This and other service jobs brought to you by Dealership Jobs

Our Wodonga branch is now seeking a customer focused leader to take on the pivotal role of Service Coordinator.

ABOUT THE ROLE

Reporting to the Branch Manager, you will lead a motivated and productive team of 10-15 individuals and your key responsibilities will include the following :

Coordinating the day to day customer work in progress

Drive key performance objectives to ensure we surpass the customers’ expectations

Being the single point of customer contact for all jobs from start to finish

Leading the team, ensuring performance appraisals and development plans are in place

Coordinate after-hours breakdown support

ABOUT YOU

You will be an experienced leader, who enjoys developing people and a strong collaborator, who will work effectively with key stakeholders across the branch and broader business.

This is a challenging role with loads of growth opportunities. You will have a mechanical trade background with experience running a busy and successful workshop.

To be considered for this position you will ideally possess the following :

Essential requirements :

People management experience

Highly developed time management and communication skills

The drive and passion to deliver first class customer service

Intermediate to advanced computer skills using Microsoft Office suite

A strong commitment to safety, health & environment procedures

Desirable requirements :

Qualified Diesel Mechanic

Operational experience within the earthmoving industry

Knowledge of Caterpillar machinery and systems including DBS

You will be joining a productive and collaborative team who are down to earth, passionate and pride themselves on living our values :

Integrity - The Power of Honesty

Excellence - The Power of Quality

Teamwork - The Power of Working Together

Commitment - The Power of Responsibility

Sustainability - The Power of Endurance

Join the William Adams family and make your mark!

APPLY TODAY! Or for any questions call Sarah on 03 9566 0916.

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