Accounts Receivable Officer
6d ago

Accounts Receivable Officer

Brisbane / Finance Finance / Fixed-Term ContractApply for this job The Role The role of Accounts Receivable Officer sits within the Finance team at Megaport’s head office in Brisbane.

This is a fixed term contract opportunity. You will be responsible for the entire day to day Accounts Receivable function for the business globally, with a focus on ensuring accounts remain within terms.

With a commitment to providing excellence in customer service to both internal and external customers, ensuring that SLAs are in place for both.

Reporting into the Financial Shared Services Manager, the role will also involve reviewing, making recommendations and implementing improvements to the current accounts receivable framework, including implementing new policies and procedures where necessary, ensuring that these comply with relevant legislation and are documented and communicated to appropriate stakeholders both Internally and externally.

About Megaport Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud.

We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies.

Megaport is a publicly traded company on the Australian Stock Exchange with a market cap exceeding $1.5 Billion. We’re a lean, high-achieving team made up of over 200 members globally.

While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific.

Staff enjoy an environment that is collaborative, supportive, and fun. Our Team Culture Join a team of globally-positioned industry experts that lead by example.

We do not compromise our values for commercial gain; we are all custodians of our culture, and the customer is at the centre of everything we do.

Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.

What you’ll be doing

  • Manage monthly billing, ensuring delivered on time and reviewed for accuracy.
  • Maintain accounts receivable ledger and ensure customer payments are allocated correctly and in a timely manner and reconcile accounts.
  • Create and maintain customer onboarding self-service documents to streamline process.
  • Create documentation for customer self service including taxes, statements, and all other issues.
  • Liaise with Internal Stakeholders on bi-weekly basis to manage all customer overdue debt.
  • Automation of self-service debtor reports / dashboard for Commercial Team.
  • Credit control : chase customer payments, issue termination letters and letter of demand.
  • Automation of debt collection process and customer account suspension.
  • Manage customer queries including automation of customer responses.
  • Maintain strong working relationships with internal and external stakeholders.
  • Maintain customer account information, ledger transactions and credit limits.
  • Create policies and procedures that improve the framework that underpins timely customer on-boarding and collections whilst maintaining a high level of retention.
  • Recommend process improvements ensuring best practice procedures are followed. Responsible for implementing procedures / processes to drive change as required.
  • Liaise with revenue share partners and ensure contracted invoice payment terms are met.
  • Work in conjunction with Accounts Payable to reconcile all customer receipting and bank reconciliations are completed.
  • Ensuring all transactions are in the correct currency and intercompany transactions are provided for accurately.
  • Other finance and administration duties as required.
  • What we are looking for

  • 5 years experience in a similar role.
  • Strong attention to detail.
  • Strong background in credit management.
  • A commitment to providing excellence in customer service both internally and externally.
  • Experience in a multi currency environment would be advantageous.
  • Ability to work in a fast paced, dynamic environment.
  • Team player with a can do attitude.
  • Ability to multitask and meet tight reporting deadlines.
  • Flexibility to interact in a global team across multiple time zones.
  • Intermediate excel skills.
  • Experience with Microsoft Dynamics or similar ERP an advantage.
  • What we offer

  • Creative, fun, and contemporary workspaces
  • Motivated team of industry experts and new talent
  • Cutting-edge software and equipment to drive efficient communication and collaboration
  • Training and development opportunities
  • Celebrated success with Legend’ and Kudos’ Awards
  • Unlimited coffee / tea from local neighbouring coffee shops
  • All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it.

    Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time).

    Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions.

    Candidates who meet the selection criteria will be invited to attend an interview. Apply for this job

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