Transit Warranty Claims Officer, 3month contract
Australia Post
NSW, Australia
18d ago

Every day we deliver a premium service to our customers, but we don’t stop there. We have an unrivalled network, an 11,000 strong team comprising 134 nationalities both male and female who all share common values that drive our shared desire to make a difference for customers.

Our passion for people means we’re always looking to grow our team, and provide even greater experiences for our employees.

The purpose of the role is to process all quotations, claims and reporting is completed in a timely and efficient manner, ensuring a high level of stakeholders and customer service whilst minimising organisational risk.

Requirements :

  • Strong attention to detail
  • Have a service excellence / customer first focus
  • Analytical problem solving skills
  • Bring a proactive approach
  • What you’ll need :

  • Prior Claims experience
  • Computer savvy with proficiency in MS Word, Excel and PowerPoint
  • Excellent written, numeracy, verbal and phone based skills.
  • Prior experience with, and ability to deal with Customer Complaints.
  • Thorough knowledge of all products and services offered by StarTrack
  • If you’re ready to put our customers first, we’d love to talk to you. At StarTrack, we’re focused on people, on teamwork and on helping you get the job done.

    Since joining forces with Australia Post, StarTrack are stronger than ever before, and can now offer both business and consumer markets an unrivalled range of parcel, freight, express, courier and international solutions all under one banner.

    Our new combined business brings the trust, reach and convenience that Australia Post is known for, together with the premium service standards of standards of StarTrack, to create the largest parcels, freight logistics provider in the country.

    And as the largest logistics provider in the country, we know a thing or two about delivery.

    We are committed to being an equal opportunity employer with a diverse workforce.

    Enquiries : askrecruitment

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