Banking Administrator - Backend Processing - Email And Phone Customer Enquiries
REAL TIME AUSTRALIA
Sydney, Australia
3d ago

Exciting new role for multiple Processing Associates - Banking & Lending to join a huge remediation project in a leading Australian Multinational Bank.

These positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do attitude .

We're preferring candidates who have banking / lending operations process experience!

The candidate must also be willing to work flexible and varying shifts , must react positively, patiently and effectively to calls seeking clarifications, have a customer-centric approach in problem-solving.

What you'll be doing :

  • Working in a high volume environment, dealing with Commercial & Equipment Finance requests sent by multiple channels
  • Internal coordination : Emailing, back-end tasks, data entry, administrative duties.
  • To be quick and detailed in interpreting the request of the customer
  • Conducting yourself with a customer-first focused approach
  • Be able to solve problems & resolve issues individually, and escalate when / if necessary
  • What you'll bring to the role :

  • Understanding of Banking and Lending Operations
  • Administration and Customer service experience
  • Strong Communication skills
  • Relationship management ability with internal customers
  • Quick Learner, Energetic & Self Starter
  • Customer First approach
  • Data processing
  • Looking forward to your application!

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