ICT Support Analyst
Talent International
Sydney, New South Wales, Australia
6d ago
source : JobLeads

Job Search / IT & Support

ICT Support Analyst

NSW Government Organisation

12 months contract with a view to extend

Surry Hills Location

Talent International is working in partnership with a government organisation in assisting in sourcing an ICT Support Analyst on a contract based in Sydney.

Essential Criteria

  • Demonstrated minimum of 4 years' experience as an ICT Support or Service Desk Team member;
  • Uphold excellent customer service, whilst having the ability to be autonomous and be a team player.

    Demonstrated resilience in dealing with confidential matters and conflicting priorities.

    Level 1 and 2 ICT support on the ground as follows but not limited to; Desktop, mobile telephony support, managing assets, rebuilds, troubleshooting of hardware etc.

    Communicate to a variety of clients with differing levels of ICT knowledge.

    Effectively prioritise work to ensure high levels of service and support are provided.

    Have the ability to respond to urgent requests in a calm and efficient manner while also maintaining high work standards.

    Manage confidential and sensitive information.

    To apply for this opportunity, please submit your application in Word format only by clicking the "APPLY NOW" button below.

    Sydney

    Rate commensurate with skills and experience

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