RMA Technician
Modular Mining
Brendale, Australia
5d ago

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe.

The products that we create, the solutions we engineer and the service we deliver sets us apart in the mining technology industry.

We are seeking a highly motivated and energetic person who can deliver a superior level of professional excellence and contribute to maintaining our position as the world leader in real-time Mine Management Systems across our blue chip customer base.

This full-time position based at Brendale will be responsible for repairing Modular proprietary hardware to ensure functionality of the equipment and completion of all associated administrative tasks. What You'll Be Doing :

  • Fault find and provide timely and quality repairs to proprietary hardware within the agreed SLA (Service Level Agreement).
  • Processing of RMA’s in system including logging repair in system, allocation of parts for repair, updating repair status in purchasing portal and Zendesk.
  • Undertakes dispatch duties inward and outward goods, packing and unpacking boxes, liaising with transport companies.
  • Inventory Control creates stock order transfers (STO) for RMA spares and customer spares.
  • What we are looking for : Essential Requirements :

  • Previous experience in repairing electrical equipment to component level with the ability to solder.
  • Computer literate with exposure to SAP preferred.
  • Strong communication skills written and verbal.
  • Organised with the ability to work autonomously.
  • Desirable Requirements :

  • Experience in inventory control.
  • What are the benefits of being a part of Modular? If you have what is required, along with the vision and drive to meet the challenges of this position, then we can offer you great career potential in a fast paced, team orientated environment within a progressive organization.

    Modular offers attractive remuneration, incentives and benefits commensurate with experience and level of education. Please submit your resume and how you meet the requirements for the role through- http : / / www.

    modularmining.com / modular-careers /

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