Sales and Operations Analyst
Lee Hecht Harrison
Sydney, Australia
4d ago

Reporting Relationships :

The Sales Operations Analyst will report into APAC Zone Lead, strongly partnering with the Global functions within Sales Ops & Enablement to ensure APAC fully benefits from global investments and that global investments in turn support APAC sales priorities

Direct Reports :

Major Responsibilities

Serve as the single point of contact for country & sales leaders into the sales operations & enablement team global centers of excellence, cascading global initiatives, processes, and deliverables as appropriate for the Zone.

Focuses on ensuring sales & country leaders have the data & information required to make decisions to improve sales productivity and business outcomes

1st Responsibility

  • Preparation of pipeline and broader sales analysis in support of weekly / monthly ops calls
  • Proactively drives sales planning processes, striving to maintain high levels of quality, accuracy, and consistency of planning information within Salesforce.com
  • Coordinates planning activities with other functions and stakeholders within the company
  • Assist sales leaders in making data driven decisions
  • Regular reviews of the Salesforce.com CRM platform to ensure quality / cleanliness of sales pipeline data
  • Proactively identifies opportunities for sales process improvement
  • Assists sales management in understanding process bottlenecks and inconsistencies
  • Assist with Special Projects on an as needed basis.
  • Other duties as assigned
  • Required Qualifications / Experience / Characteristics

  • Bachelor’s Degree required
  • 3-5 years of experience
  • Ability to work effectively in a highly-matrixed environment
  • Ability to work "up and down the ladder", i.e., capable of interpreting strategy, while also capable of engaging in detailed implementation planning and execution
  • Strong analytic skills; Superior problem-solving ability; Ability to analyze quantitative and / or qualitative data
  • Superior customer service ethic; Excellent relationship-building skills; Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of customer / member service
  • Superior interpersonal skills; Excellent written communication skills; Excellent oral communication skills; Excellent presentation skills and an ability to engage audiences;
  • Ability to present self professionally and intelligently to internal clients / colleagues; Exceptional ability to immediately establish one's credibility with senior executives

  • Demonstrated poise and grace under pressure; Demonstrated initiative and resourcefulness; Superior judgment; Demonstrated leadership ability;
  • Ability to work independently and with a team; Ability to build relationships and work well across functions; Ability to manage, coach, and motivate staff

  • Effective time management skills and ability to meet deadlines; Excellent organization, multitasking, and prioritization skills;
  • Ability to lead and manage large-scale projects

  • Strong work ethic; Strong attention to detail
  • Strong Microsoft office (Excel, PowerPoint) skills required
  • Prior experience with Salesforce.com required
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