QUALITY ASSURANCE / TECHNICAL ADVISOR
Beaumont Tiles
Marleston, SA, AU
6d ago
source : Expr3ss! Pty Ltd

Enjoy a career with Beaumont Tiles!

  • Be part of our growth
  • National role based in our Adelaide Head Office
  • Benefit from in-house training to grow your skills and career
  • Immediate start
  • This role is responsible for providing product technical information and support to all Beaumont Tiles sales teams. Working under the guidance of the National Quality Assurance & Technical Manager you will provide advice and determine where issues may be identified as a broader issue for investigation beyond the immediate issue.

    You’re a high performing and professional individual with previous demonstrated tile industry experience and relevant qualifications.

    You’re a confident communicator and have the ability to build rapport with customers at all levels in the business.

    You have an engaging character, an analytical mind and the ability to see the bigger picture, whilst taking into account the detail.

    Ideally you have excellent problem solving skills and a genuine passion to provide outstanding customer service.

    To be successful in this role you will need the following attributes :

  • Relevant tile industry experience,
  • Proficient in Microsoft Office product suite
  • Excellent communication skills
  • Customer-oriented and a passion for excellence.
  • Energetic, friendly and enthusiastic (always willing to help)
  • What will you do?

  • Update and maintain the product technical information, liaising with suppliers, product design and purchasing teams,
  • Respond to first point requests for technical advice (from internal staff and external customers),
  • Review and maintain the technical concern portal nationally resolving logged issues within 48 hours of receipt, and
  • Preparation of scheduled reports to demonstrate the technical advisory service is operating within service levels.
  • Come and enjoy being a vital part of the passionate Beaumont Tiles group where we celebrate a culture of enthusiasm and fun!

    Apart from offering the opportunity to work with a recognised national company you'll have the benefit of working alongside other like-minded passionate individuals that work hard to see the company grow.

    For the right candidate an attractive package can be negotiated.

    The Beaumont Tiles Story

    Beaumont Tiles is Australia’s biggest retailer of tiles and bathroom ware with over 100 outlets across most states. An innovative market leader, Beaumont Tiles buyers travel the globe to bring back the best in tiles, stone and bathroom ware.

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