Internal Sales Representative
Job Coach
Brisbane, AU
2d ago
source : Engineering Jobs

About Us

Pacific Automation is a leading supplier of electrical equipment into the Australian industrial market. With operations in Queensland, New South Wales, Victoria and Western Australia, we’re growing fast and looking for the right people to join our team.

About the Role

Our customers are incredibly important to us and we work hard to serve them to the best of our ability. Our internal sales representatives are the first point of contact, so this role requires a person who can take ownership of enquiries and ensure they are followed through.

We need you to be the person our customers want to call first because you give them such a great sales experience.

You will need to have a high attention to detail and be able to communicate clearly. We have a diverse product range, so you will need to be keen to learn about new products and applications so you can offer additional value to our customers.

If you have a background knowledge of electrical or IT fundamentals, you will have a great head start.

Our External Sales Team rely on our internal team to back them up when they are in the field, so you will need to be a team player and be willing to go the extra mile to support them.

You will be part of the Internal Sales Team, reporting to the Operations Manager.

Duties will include but are not limited to :

  • Maintaining positive customer relationships.
  • Front line customer service, taking enquiries via phone and email.
  • Creation of quotations and processing of purchase orders.
  • Following up of existing quotes & opportunities.
  • Skills & Experience

  • Prior experience in a customer service role is essential, preferably in a B2B sales environment.
  • Experience within the industrial electrical market would be an advantage.
  • You need to know how to get things done, and can work with a good balance of direction, initiative and autonomy.
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