Cloud Applications Engineer
NetSuite Inc.
AU, Australia, North Ryde
4d ago

Job Description

Cloud Applications Engineer-20000KIVApplicants are required to read, write, and speak the following languages : English

Preferred Qualifications

Oracle's Hospitality Global Business Unit is currently seeking top talents to help support standalone hosted and multi-tenant SAAS solution across global datacenters.

As a Cloud Applications Engineer, you will join a team of skilled application engineers entrusted with application operations of these global datacenters helping them transform to an automated platform.

You will work closely with infrastructure teams, cloud delivery managers, development & SRE engineers in applying continuous improvements and meeting deliverables in a fast paced high volume and high velocity environment.


  • Build and install application platforms and environments as per defined standards.
  • Document and share application engineering standards specifically Hotel applications to ensure standardization and optimization of procedures and processes
  • Prepare maintenance run books and validate in test environment as readiness for production implementation
  • Roll up the sleeves in troubleshooting and help junior engineers with incident management
  • Configure build / automation installation scripts for key Hotel applications and deliver as per project plans (Oracle Enterprise Manager, Chef, etc.)
  • Lead the implementation of new customer environments in both Windows & Linux
  • Assist with the L3 support escalations
  • Create and contribute to an environment that is geared to innovation, high productivity, high quality and customer service

  • Bachelor’s degree in a Computer Science or computer related field
  • 8+ years related experience of a best-in-class cloud or hosting organization (preferably Hospitality, Food & Beverage, or eCommerce)
  • Have a broad, strong technical knowledge which encompasses Application operations including deployment, Release automation, Platform architecture, Database, Network, Load-balancing / Clustering and Security
  • Have detailed knowledge of applications built using some or all of Apache, WebLogic, Java, OBIEE, Fusion Middleware, Oracle database, Oracle Access Manager, Oracle Identity Manager, and Oracle Identity Directory
  • Possess proven track record of operational success in a high traffic environment
  • Possess strong results orientation and an ability to take ownership of issues and drive them to completion
  • Be a team player going above and beyond in taking additional responsibilities and delivering them
  • Ability to succeed through collaboration and working through other internal and external organizations and individuals (a track record of delivering results within a matrix business environment)
  • Ability to learn quickly and adjust to changing priorities while maintaining a positive, can-do attitude
  • Sets high standards with respect to the treatment of customers and peers
  • Detailed Description and Job Requirements

    Be a part of the E-Business Suite success story. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.

    Work closely with Oracle's internal business and development teams to drive the technical / functional global implementation of Oracle's applications internally.

    The main responsibilities may include : Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications.

    Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points.

    Map standard application functionality to global / local business specifications. Manage product gaps from business specifications to product enhancement and / or business process change.

    Gather specifications and drive solutions from a global perspective across the e-Business Suite. Define product enhancements to drive solutions across the e-Business Suite for all customers.

    Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams.

    Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts.

  • Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications;
  • diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and / or modify the company*s information processing systems.

    Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.

    Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.

    2-4 years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems.

    Information Technology

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