Customer Service Receptionist
Job Coach
Brisbane, AU
2d ago
source : Engineering Jobs

$25 an hour

Aquatic Achievers Swim Schools is growing, and we are looking for passionate people to join our front line Customer Team.

The ideal candidate for this role will be a :

  • Great communicator.
  • Customer Service focused.
  • Experience within a fast paced customer facing role.
  • Thrives on working in a team.
  • Problem solver with an eye for detail.
  • Can work a flexible roster across a 7 days. Consistent weekend and afternoon availability is essential.
  • The role is based at our Gumdale and Chandler locations, with potential for additional work across our other sites.
  • Candidates must be eligible to apply for a Blue Card (Working with Children Check).
  • The role :

    Our front line teams are a vital part of our team, helping us to deliver the best experience for our families. Whether we're there to help them manage their booking, try on a pair of flippers for the first time, or graduate their first level with us, we ensure every moment is special.

    Who is Aquatic Achievers?

    Aquatic Achievers is a leading national swim school delivering over 13,000 lessons across Brisbane, Melbourne, and Canberra.

    We specialise in teaching age groups from 3 months to 12 years old. We have 170 great people across our Brisbane teams!

    Expected Start Date : 29 / 06 / 2020

    Job Types : Part-time, Casual

    Salary : $25.00 / hour

    Experience :

  • inbound call centre : 1 year (Preferred)
  • customer service : 1 year (Required)
  • team work : 2 years (Required)
  • Licence :

  • Blue Card (Required)
  • CPR (Required)
  • Job Duties :

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested
  • Work Remotely :

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