Product Manager - Personal Loan Products
HSBC Group
Sydney, New South Wales, Australia, Asia Pacific
8d ago


Some careers open more doors than others.Retail Banking and Wealth Management (RBWM) serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.

It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-

centric propositions and innovative and efficient distribution channels. This role will be responsible for product management for personal loan products, with the aim to maximise profitability and growth for the Australian portfolio.

You will drive the development of integrated strategies across customer segment, product and / or portfolio, along with the implementation of personal loan projects.

Furthermore you will actively monitor performance and make actionable and timely recommendations to achieve business targets.

Your main responsibilities will include :

  • Support meeting all P&L metrics across the unsecured portfolios, through strategic development, pricing and complete customer life cycle management
  • Deliver campaigns and projects in accordance with metrics.
  • Deliver on business case submissions and related costings
  • Seek opportunities to reduce costs across all business lines covered.
  • Identify and evaluate new business opportunities that have potential to expand the business and / or improve business profitability.
  • Deliver key elements of the broader Customer Value Management strategy.
  • Continuously seek opportunities to enhance processes, product design, service proposition and profitability.
  • Ensure effective systems, procedures and control infrastructure is in place to support product delivery
  • Co-develop with key stakeholders operational process improvements based on customer feedback and industry benchmarks
  • Qualifications

    To be successful in this role, you will need :

  • 2-5 years’ experience within banking & finance industry
  • Degree qualification desirable
  • Extensive knowledge and experience within personal loan products
  • Strong experience in operating plan forecasts and review of portfolio dynamics
  • Proven experience in implementing programs and projects within agreed budgets and timeframes
  • You’ll achieve more with HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count.

    We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    Issued by The Hongkong and Shanghai Banking Corporation Limited. HSBCKTS

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