As a start-up business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data.
To achieve our customer 1st strategy, we have combined the Digital, eCommerce, Customer Loyalty and Financial Services businesses to transform the customer experience under one banner - WooliesX.
Having been awarded the Canstar Blue Award for in Customer Satisfaction for online groceries, and more recently being voted the most popular Loyalty Program in Australia, we’re proud of the work we do and are being recognised for delivering innovative and best in class service that is convenient, frictionless and personalised to our customers.
With an industry leading technology team, backed by analytics, we’re resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an awesome experience for our customers - no matter whether they choose to shop in-store, or online
The Position :
The Design & Research Operations Coordinator is responsible for ensuring the UX practice continues to mature and grow through maintaining work processes, tools, systems and culture.
You will play a key part in driving the day to day operational and strategic improvements across the UX practice to improve operational and career development effectiveness.
This is a unique role that brings Product Design, User Research, and Design Systems together in a more cohesive way, with a special focus on maturing our UX practice.
You will support the Design Lead and Research Lead in UX and be accountable for the execution and collaboration of Design and Research operation objectives.
The roles key objectives include :
About You :
You’re driven by a customer mission and passionate about being part of a tribe of great people. Whatever you love - design, technology, engineering, you’re active in the community that sits around it.
You orient around doing what’s meaningful, purposeful and delivers value. You’re excited about being part of digital transformation and disrupting one of Australia’s biggest companies.
You will need to have :
What's in it for you