Senior Network Operations Engineer - Brisbane
3d ago

Senior Network Operations Engineer - Brisbane

BrisbaneNetwork Operations Network OperationsFull-timeApply for this job About Megaport Megaport is the leading global Network as a Service (NaaS) provider.

Our Software Defined Network (SDN) enables the interconnection of enterprises and service providers across 240+ data centre locations around the globe.

Fast, flexible, and dynamic, our connectivity solution is transforming the way businesses securely connect to the leading cloud providers such as Microsoft, Google, Oracle, Amazon Web Services, IBM, Salesforce, and Alibaba.

Our Team Culture Join a team of high achievers who are innovating the next-generation technologies of the networking industry.

Work alongside experts in the dynamic areas of SDN development, elastic bandwidth solutions, cloud services integration, full-

service delivery automation, and total network automation. Help us drive our global expansion to achieve greater reach in worldwide markets.

Be part of a fast-paced and ever-changing workplace where collaboration and acceleration are the keys to success. Bring your authentic self to work and make a difference within our rapidly-

growing global company which is headquartered in Brisbane, Australia, with team members located across Asia Pacific, North America, Canada, and Europe.

The Role Reporting into the Network Operations Engineering Manager this role will be responsible for providing technical leadership to Megaport’s global operations engineers.

The Network Operation Engineering team is responsible for operations and maintenance of Megaport’s global network and for providing level 3 support for services that Megaport customers rely on.

To be successful in the role you will have significant hand on network operations engineering experience. The role will work closely with the Network Operation Engineering Manager and engineering teams to lead network operations projects and programs.

Passionate about scalable networking with an interest in automation and software, you will work on solving problems in a robust way with a focus on customer experience and the end product.

Ideally you have come from a telecommunications or content distribution network background with experience working on large global networks with intimate knowledge of routing protocols and label switching.

Experience with SDN and cloud based networking concepts a must.Please note, this is a full-time role based in Brisbane, Australia.

Visa sponsorship is not available and full working rights in Australia will be required for the role.

What you will be doing

  • Provide technical expertise for complex incidents
  • Planning and coordinating implementation of technical projects in collaboration with engineering teams
  • Act as an interface between global peers and local technical teams
  • Provide technical summaries of proposed, planned and completed technical work
  • Become an operations expert in new products and technologies introduced by local teams and then lead a training program
  • Perform BAU Network Operations Engineering duties including network maintenance activities, resolving incidents and mitigating root causes of incidents
  • Document all work completed in Megaport’s OSS / BSS / KB systems
  • Maintain technical relationships with vendors and internal engineering teams
  • Evaluation, testing and certification of new network hardware and related systems
  • KPIs for first 6 months of employment :

  • Gain understanding of Megaport’s network, products and services
  • Proficient in Megaports network operations systems and processes
  • Develop relationships with engineering teams and other internal stakeholders
  • Identify 3 areas of improvement and work with Network Operations Engineering Manager on implementing the improvements
  • What we are looking for

  • Passionate about technology and using technology to solve problems
  • Strong work ethic and willingness to continuously improve yourself
  • Focus on end user experience, taking the extra step so that users can get the most from their services
  • Place high importance on quality of work, process and KPIs
  • Proven strong background in network incident resolution, incident mitigation, deployment and maintenance
  • Production experience in OSPF, BGP, MPLS Traffic Engineering and MPLS L2 / L3 VPN
  • Production experience in Juniper and Cisco hardware platforms
  • Experience managing network hardware installations and single mode fiber optics patching at 3rd party data centres
  • Linux OS and Perl or Python coding experience will be highly regarded
  • Be proactive and self-motivated
  • Organised with a strong attention to detail
  • Exceptional time management skills
  • Have the ability to take initiative and work effectively in a rapidly changing environment
  • Ability to work autonomously as well as in remote teams
  • What we offer

  • Creative, fun, and contemporary workspaces
  • Motivated team of industry experts and new talent
  • Flexible working environments with the ability to do your job from anywhere
  • Cutting-edge software to drive efficient communication and collaboration
  • Training & development opportunities
  • Celebrated success with Legend’ and Kudos’ Awards
  • Health and wellness program
  • Opportunity to make a difference
  • All applications will be treated in confidence. Candidates who meet the selection criteria will be invited to attend an interview Strictly no Recruitment Agencies please.

    Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it.

    Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time).

    Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-

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