Position Title : Administrative Officer
Duration : Permanent
Section : Pre Examination and Post Examination
Immediate Supervisor : APS6
Security Classification : ENTRY ONLY
The Customer Operations Group (COG) is primarily responsible for providing our internal and external customers and stakeholders with effective access to the information and services they need to prosecute and maintain patents, trade marks, designs and plant breeder’s rights.
We are committed to the Agency's strategic vision by understanding the needs of our customers, fostering a culture of continuous improvement, providing quality outcomes for both our external and internal customers, harnessing new ideas and recognising excellence in achievement.
The Pre Exam and Post Exam sections are responsible for :
Job Description / Context of the Role
The APS 4 Administrative officer is required to efficiently and effectively process IP Right customer requests relating to Trade Marks, Designs, Patents, Plant Breeders Rights, Research and Information Services in a highly professional team environment within COG.
The Administrative officer will provide advice on legislative matters, interpret business rules and process service requests across a range of technical / specialist functions.
Note : This recruitment process for this position may be used to fill similar roles in COG and a merit list may be created for future APS 4 opportunities
Specific duties include :
Job Specific Capabilities
The successful candidate will possess the following capabilities :
To apply for this position, candidates are asked to :
Applications must be submitted through the IP Australia Web Recruitment system (ESS).
Please note : you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.
A qualification or relevant experience, relating to information services or managing a research collection, would be desirable.
Conditions of Engagement
There is mandatory training required for this role. It is a condition of engagement that the successful applicant completes Stage 1 of the IP Rights Administration Program (a competency based training program) within 4 months of engagement and Stage 2 of the Program within 4 months of successful completion of Stage 1.
For further information pertaining to this job please contact : Natalie Anderson on 02 6283 2710.
Working in IP Australia
Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights.
IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.
IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant.
IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001 : 2008 to key business processes and to environmental management through ISO14001 certification within the agency.
All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.
IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-
life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.
excellent shower / change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-
located in the one building.
Please note : All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified.
Other pre-employment checks may also apply.