Field Service Administrator Oceania
Marel
Murarrie, Queensland, Australia
3d ago

This is a fantastic opportunity for an organized and customer focused Administrator to join our growing organization in Brisbane.

You will join a high performing and collaborative team throughout Australia and New Zealand, and be part of the global Service community in one of the world’s leading food processing organisations.

Why work for us?

  • Work with a fun and collaborative team
  • Join a global leader in the field with an ambitious growth strategy
  • Have genuine global career growth opportunities
  • Be part of an entrepreneurial and innovative company
  • Work in a highly stable industry
  • What you will be responsible for

  • Supporting engineers needs for execution of work, like hotel, visa and travel arrangements are taken care of and required tools and clothing are available for perfect job execution
  • Process outcome of service visits and ensure they are executed by relevant function in the organization
  • All information required to meet company deadlines is available in a timely manner, e.g. service reports, timesheets and expenses
  • Delivers high quality information to drive flawless invoicing process within defined global targets, i.e. for labor, parts and expenses
  • Ensures time sheets, overtime claims and expense claims are processed in timely manner to meet payroll cut-off and all costs are allocated to the correct cost centers.
  • Follows up with engineers on service reports, to ensure they are completed, processed and stored according to global procedures.
  • What we’re looking for

  • Process minded and highly organized individual with attention to details, quality and continuous improvements
  • Self-motivated and service oriented team player who follows through on tasks and assignments
  • Education in business and or office administration or similar education and / or experience
  • Experience with ERP system (I.e. SAP), field service management systems (ServiceMax preferably) and Customer Relationship Management systems (CRM Salesforce preferably)
  • Commitment to Global Safety

    Commitment to global safety by acting safely in all circumstances and respect internal rules and actively contribute to the delivery of the corporate safety policy and guidance to ensure Marel is safe place to work.

    Marel Vision and Values

    In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably.

    Marel’s core values are : Unity, Innovation and Excellence.

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