Patient Billing Coordinators Adelaide
Underdale, SA, Australia
21h ago
  • Join a successful company where profits go to medical research
  • Opportunity to work with a profes sional & supportive team
  • Work across all aspects of revenue recovery
  • AusHealth Hospitals is responsible for the provision of a range of medical payment solutions and cost recovery services for non - Medicare patients treated in Australia’s public hospitals.

    We have two opportunities available for permanent, full time Patient Billing Coordinators to join our Adelaide team

    In this hands-on role you will :

  • Undertake face to face payment negotiations with patients and / or families at various hospital locations
  • Utilise phone and email to follow up the collection of revenue from domestic and International insurers and / or patients who are not insured
  • Use multiple systems to enter and extract patient data
  • Assess the financial eligibility of patients
  • Produce and action detailed patient reports
  • In order to be successful in this role, you will :

  • Think on your feet
  • Embrace change
  • Model AusHealth’s values in all aspects of your work
  • Adhere to our workflow and processes
  • Manage deadlines and prioritise tasks
  • Be empathetic with patients
  • Tailor your communication by using your negotiation and influencing skills
  • Provide excellent customer service whilst maintaining confidentiality
  • Problem solve and be results orientated
  • Have strong written and computer skills for creating Excel reports and other documentation
  • Knowledge of the Debt Collection Guidelines, a Certificate III in Financial Services or Accounts Receivable experience will be highly regarded.

    If you would like to be part of a results-orientated team that and you have the ability to develop a rapport with people face-to-face and over the telephone, then we would like to hear from you.

    A salary of $55,000 per annum is payable to the successful candidates.

    Appointment to this role is conditional upon the provision of a National Police Check, Working with Children Check, a satisfactory pre-employment drug and alcohol screening and maintenance of your vaccination history.

    Previous applicants for this role need not apply.

    No Agencies or Agency representations thank you.

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