Support enterprise level application
Support Internal & External Users
12 Month Contract
We are a professional membership body supporting 120 000+ diverse, talented and financially astute members. We employ over 350 people in 14 locations across Australia, New Zealand, UK and Asia.
When you join us, you have an opportunity to develop great skills & strong networks and do something different and fresh with your career.
The Application Analyst Student Information System (SIS) will work closely with Education & Learning business analysts and stakeholders on a key initiative to renew and uplift the student information system to support the new CA Graduate Diploma Program.
The Application analyst will work alongside the Lead of Education Technology, the SIS Project’s Senior Business Analyst, Technical Business Analyst and several additional roles within the ICT Delivery team.
Deploying, configuring, and supporting Student information system from the technology and integration’s perspectives
Troubleshooting system problems and escalating to the vendor where necessary as well as conducting detailed root-cause analysis for service interruption as well as recommending and establishing preventive measures.
Running existing reports, assisting the development of new reports within the out-of-box tools
Leading twice-yearly upgrades in collaboration with the Digital Learning Eco Systems Lead and owning the wider coordination piece within IT
Developing the functional and detailed solution designs in collaboration with the Education Technology Lead and Solution Architect
Ensuring compliance with IT’s policies, procedures, and governance structures (including Change Advisory Board, Architecture Review Board)
Driving change management and communication regarding SIS changes / updates
Establishing and maintain effective relationships with Education BAU resources, internal project resources, and broader IT resources
Providing subject matter expertise to projects and continuous improvement teams
Writing custom scripts to increase automation and reduce the need for human intervention (where appropriate)
Routinely testing software for bugs, redundancies, and security issues
Maintaining oversight of the end-to-end integrations within and related to the EduTech ecosystem, diagnose integration issues and work with Dell Boomi developer(s) to take appropriate action, mitigate, and rectify
Preparing demonstrations and project artefacts for peer review
Great To have
4+ years of experience as a System analyst / Application Administrator / System Engineer / Analyst Programmer delivering IT solutions in a cross-functional business environment
4+ years of demonstrated ability with SQL, or similar, query language for data preparation and transformation purposes
2+ years in a mature Agile environment breaking Features into User Stories and defining and documenting test plans, acceptance criteria and managing the user stories end-to-end in consultation with stakeholders
2+ years in test case development and execution.
Knowledge of ITIL best practice framework
Experience in defining and recommending product system configurations
What’s in it for you
At Chartered Accountants ANZ, we are committed to building a diverse and inclusive workplace reflecting the members we serve.
As a value driven organisation, we collaborate for success, through integrity and being accountable for ourselves in the role we play to grow and improve as a team.
Our benefits include Scholarship program, flexible workplace, staff benefits, monthly gatherings and internal Career development.