Digital Sales Manager - Prepaid
Singtel
Macquarie Base, Sydn, Au
5d ago

Why Optus?

Optus is more than just a telco, providing exclusive premium entertainment and sport content across a range of platforms.

Whether at you’re at home or on-the-go, you can catch up on the latest TV shows and movies, get closer to the games and players you love with Optus Sport or be the first with tunes on your favourite streaming service and score backstage access to artists with Optus Music.

As we move into the next generation, Optus will continue to invest in our people, our communities, our networks and a sustainable future to help create a better and more connected future for Australians.

The Future is Digital

Reporting to the Associate Director Digital & Omni-Channel Sales Performance, the Digital Sales Manager - Prepaid has direct accountability for the strategy development and execution for Consumer and SoHo Micro segments across Online Sales channels (Self-Serve, Webchat and Digital Partners) for Prepaid.

The Role

Your responsibilities will include

  • Optimize and drive growth in sales and revenue mix across Optus Online Sales channels for Prepaid by being accountable for the sales flow from research, conversion, operations and activation
  • Understand customer behaviour and drive consistent and compelling sales and research experiences that enable and entice customers to purchase Prepaid online
  • Act as a crucial link between the Prepaid Squad and non-Agile broader business units, communicating requirements, dependencies, impacts and recommendations to delivering a world-class digital and omni-channel Prepaid sales experience for our customer.
  • As key Digital leaders, champion a Digital first culture across the broader Optus organisation to drive improved customer experience and growth outcomes in Digital and physical channels.
  • The role will be also accountable to deliver on the following

  • Digital thought leadership at strategic and tactical level, for Prepaid
  • Transformational initiatives to drive Digital adoption including shifting activity from traditional channels to Digital First , for Prepaid
  • Finding opportunities and initiatives to drive an outstanding Customer Experience
  • Market and performance insights in real-time
  • We are looking for the following skills and experience

  • Professional experience in a mid-level Digital Sales leadership role
  • Strong background in Digital Sales and best-practices
  • Experience in developing and enforcing effective work methods and standards
  • Demonstrated ability to develop a sales strategy
  • Proven ability to use insights to identify the key factors that will drive a positive sales outcome
  • Proven ability to coordinate cross-functional work teams to achieve objectives in line with overall business targets
  • Atlassian Jira
  • SEO keyword search best practice
  • Strong skills in sales practices, and ability to co-ordinate and deliver on sales campaigns across traditional and digital channels (retail, digital, app, responsive)
  • Does this sound like you ?

    Have a visible passion for their subject area, participation in relevant activities and groups, drive to share knowledge in the subject area

    Are able to create an atmosphere of trust and comfortable / efficient work environment

    Believe in a non-hierarchical culture of interaction, transparency and trust in the Squad and Chapter

    Have a desire to work in an Agile environment where we take it on, grow & value every voice

    Enjoy being hands-on and quick to mobilise

    Empower, collaborate, be solution oriented and have a continuous improvement mindset

    Are flexible, adaptable to change and enjoy dynamic environments

    If the answers are Yes we look forward to hearing from you

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