Work collaboratively with the service team
Opportunity for career progression
Excellent exposure both internally and at manufacture level
Frizelle Sunshine Automotive has held a local presence for well over 30 years, growing in size from a mere 10 employees to today, with over 800.
We strive to be considered an employer of choice and over the years we have embraced change by driving innovation and steering growth opportunities across the Group.
As a Group we retail well over 18,000 cars per year and our local brands include Ferrari, Aston Martin, Ford, Audi, Isuzu Trucks, Kia, Hyundai, Volkswagen and many more.
Our Used dealership also has access to 1,000+ vehicles.
At Frizelle Sunshine Automotive our Assistant Service Managers certainly have a seat at the leadership table. We work collaboratively and provide you with the tools and resources to help set you up for success alongside your Service Manager.
We are now on the hunt for an amazing Assistant Service Manager to join our team in Lismore .
What we are looking for :
Someone who is passionate about Automotive
Proven leadership experience from a dealership service environment
A high level knowledge of service department processes, policies and procedures
Excellent customer service with well developed communication skills both verbal and written
Experience in Service Department KPIs with great time management skills
Experience with Pentana Solutions (Reynolds & Reynolds) preferred
Current Manual Drivers Licence
What the role entails :
Providing the best possible service to customers while maintaining an efficient and profitable operation
Building and maintaining positive customer and employee relationships
Operating at optimum capacity with good measures to ensure cost control
Setting and obtaining service sales and profit objectives
Organising, directing and controlling the activities of the Technicians ensuring optimum use of all material and staffing resources
Help Sales Manager ensure that all CRM scores are at benchmark or better
Ensure the service process is being closely monitored and controlled
On every occasion ensure that all interactions by the dealership are of the highest standard, both internally and externally
Benefits of working with our Group :
Our passionate and energetic team culture
Commitment to ongoing support, development and mentoring
Career progression opportunities
Customer referral program with chance to win $10,000!
Social Club events including movie nights, races, golf and much more
An extra day of paid leave when you reach key milestones in your service
Novated Lease Salary Packaging
Be rewarded with cash for referring your friends to work with us
Paid leave loading for all award employees
Free tickets tot Titans home games and discounted membership
Corporate rates with BUPA Health Insurance
Discounted St George Bank products
Allianz Motor Vehicle Insurance Discounts
Corporate Superannuation fund
Formal and informal training
Please apply now in confidence through our online application form, attaching your covering letter and resume.
All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.