Turnitin is the global leader in protecting the integrity of global education and research. One of the most widely distributed educational applications in the world, Turnitin is used by more than 15,000 institutions in 140 countries.
Turnitin is headquartered in Oakland, CA, with additional offices around the world.
Senior Account Manager
Based in Melbourne office or remote in Sydney or Brisbane
Turnitin is seeking an experienced Account Manager to join the Australian team. This exciting opportunity is based at Turnitin’s Melbourne CBD location, with remote placement possible for the successful candidate.
We are searching for people who demonstrate a passion for education and technology, are collaborative and entrepreneurial in spirit, and who can contribute to our continuing success and growth.
In return, Turnitin offers a great benefits package and provides challenging and inspiring work.
As a Senior Account Manager you will manage a portfolio of strategic customers in the Higher Education sector. Your objective is to manage the relationship with the customer to help them achieve maximum value from our services.
You will nurture and grow the width and depth of the relationship, branching out to different departments and different contacts inside the institution.
You will be building and maintaining relationships across the organization, from the highest levels, Dean / (vice)chancellors / Directors, to individual educators.
You will also be responsible for expanding Turnitin’s revenue through expansion of existing, as well as introduction of new cutting-edge products.
Identify risks for your customers that could jeopardise the value they obtain from our services and define actions to mitigate these risks.
Be creative and proactive in ways to communicate to your customers to make sure your portfolio is constantly positively informed of the capabilities Turitin can offer.
Required Skills / Experience
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veteran’s status