Service Planner
Rentokil Initial
Perth, Western Australia, AU
4d ago

We are currently seeking a highly dynamic individual to fill our Service Planner role and to join our friendly team based in our office in Perth.

This is a full-time role working on a permanent basis.

This planner plays a pivotal role in ensuring seamless, well-coordinated administration across all business units. This role will operate at a branch level and provide support to all departments.

This is a unique opportunity where we are looking to train if you are willing to learn!

The responsibilities will include :

  • Conducting staff induction
  • The planning, prioritising and scheduling of work on a daily basis
  • Updating and issuing state of service reports daily
  • Maintaining appropriately sized channels and zones to ensure that customers receive timely and prompt servicing
  • Liaising with the Field Service Supervisor to establish service requirements and provide information, assurance and advice as required.
  • Communicating all services issues in a timely manner to the Field Service Supervisor or Service Team Leader
  • Maintaining a visual of all call-outs received from branches
  • Allocation of call outs to meet customer expectations and service standards
  • Generating reports for branches
  • Requirements

  • Experience in managing productivity and national operations (preferable)
  • Exceptional customer service and Analytical skills
  • Strong communication skills both written and verbal
  • Excellent Microsoft Office skills (tech savvy)
  • Ability to multi-task and work within a team
  • Excellent time management and organisational skills with great attention to detail
  • Some two million customers rely on us to get the job done, quickly and effectively. Customers range from the largest multi-nationals to local restaurants and individual home owners.

    Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

    If you are a team player with strong administration skills, APPLY TODAY with you Cover Letter and Resume!

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