Will you actively create a healthier future for tomorrow?
At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.
We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders.
We are working hard to create an inclusive workplace and develop Indigenous careers.
Reporting to the FIT Desk Customer Service Lead, the Tech Bar Audio Visual (AV) Support Agent is responsible for the operation and management of the internal AV support service to Medibank’s staff.
The Tech Bar team at Medibank are focused on providing exceptional customer service and efficient support to our internal and external stakeholders in our Melbourne office and other corporate sites across Australia.
Where you can add value
You will be an experienced AV support professional with over 2 years’ experience working in supporting AV services to large scale customer services businesses preferably with AV solutions (VC, Web & Audio Conferencing).
You have excellent communication and interpersonal skills giving you the ability to build strong relationships with a range of stakeholders.
You can quickly identify customers’ requirements and can demonstrate strong knowledge in Level 1 and 2 IT support. You are pro-active and enjoy motivating, training and educating people.