UX/UI, Content & CRM, Assistant Manager
Philips International
Sydney, New South Wales, Australia
22h ago
source : JobLeads

The Personal Health team is united in its mission to develop meaningful innovations that deliver on the real needs of people around the world.

With a focus on health and well-being, Philips Personal Health products are used throughout the home, from the kitchen to the nursery, and from morning to night.

Whether inspiring a sense of style with its award-winning Philips Norelco shaving and grooming products or helping parents feed their babies more naturally with its #1 mom recommended Philips AVENT baby bottle, we are continuously looking for new and better ways to deliver against the needs of families and individuals through insight-driven innovation, accelerated operational excellence, and by having the best people in the industry to lead the charge.

About the role :

The UX / UI, Content & CRM, Assistant Manager is responsible for creating & delivering the best consumer experience on the Philips owned properties like Philips.

com and our CRM acquisition & engagement programs, and online retail partners in the country by turning consumer insights into a relevant and personalized experience.

You are responsible for

  • Growing the consumer database and the consumer lifetime value
  • Improving the Philips.com performance ultimately growing our D2C sales (if the local store is present)
  • Support local initiated campaigns with deployment and / or creation of CRM campaigns, landing page(s), and retailer channel-specific activation.
  • Validation of translation & localization of (new) global initiated content
  • Coordination & running UAT’s (User Acceptance Test) in the country with relevant stakeholders and signing off on activation
  • Share local insights & best practices towards the rest of the Foundation team(s)
  • Monitor Online Excellence (OLE) and initiate product content adaptions & optimizations in close collaboration with relevant marketing, Q&R, and digital teams.
  • Monitor Rating & Reviews and provides a feedback loop to relevant Marketing, Q&R, and digital teams
  • To succeed in this role, you should have the following skills and experience

  • Ideally, 2 / 3 years of digital marketing expertise in B2C environment agency, corporate.
  • Digital natives : must be interested in what is happening in online developments and ways of working, trends, and technology.
  • Grounded in user experience & content with an eye for detail.
  • Strong analytical skills & results-driven.
  • Hands-on mentality and E2E ownership.
  • Proven track record in stakeholder management.
  • Driving collaboration across organizational boundaries.
  • Profound communication, creative and editorial skills.
  • Proficient in content management systems, Adobe Experience Manager, and Salesforce Marketing Cloud is beneficial.
  • Proficient in web analytics : Adobe Analytics and / or Google Analytics.
  • Excellent English skills, preferable other languages
  • Our Offer :

    How many people can say they work for a company with a clear mission, an exciting vision, and a true purpose? At Philips, we can.

    A career with Philips Healthcare allows you to make a meaningful difference in the lives of real people by succeeding at real challenges.

    We're a highly committed and engaged group of people who value inclusion, want you to be at your best, and who team up to go the extra mile for each other and our customers.

    At Philips, you'll have the opportunity to grow personally and professionally. We offer a competitive salary, on-going training and development opportunities, outstanding benefits, and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further


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  • Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did.

    Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation.

    Making good on this promise depends on our passionate, inspirational, collaborative and diverse team.

    We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

    Working at Philips is more than a job . It’s an experience filled with unexpected moments that will transform you in lasting and positive ways.

    Help us improve the world for the better while building a career that no one could have planned for. Even you.

    It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy / childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members , marital or domestic partner status, or any other category protected by federal, state and / or local laws.

    As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

    Equal Employment and Opportunity Employer / Disabled / Veteran

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