Digital Designer
Sydney, Australia
6d ago

Founded in 1924, Woolworths Limited is Australia’s largest retailer with more than 3,000 stores across Australia and New Zealand employing more than 195,000 people.

Woolworths manages some of Australia's most recognised and trusted brands including Woolworths, Caltex Woolworths, Countdown, Dan Murphy's, BWS, Langtons, Cellarmasters, BIG W and ALH.

We endeavour to create a world-class experience for our customers across all of our stores and platforms.

WooliesX combines digital, e-commerce, data, and customer divisions team and has been created to meet the changing nature of how customers shop.

Through stores, online and apps, WooliesX is focused on making it easy for customers to shop in a way that suits them using one of the most sophisticated personalisation engines in Australia.

About the Role

This is an opportunity to join the WooliesX team during an exciting time of growth and innovation. You will help us solve challenges through world-class creative ideas.

Based in Surry Hills, you’ll be supporting the Digital Design and Production Chapter with content and digital-experience proposition on Improving the user experience to achieve digital experience targets for our Woolworth products - across our owned channels.

This is achieved through the design and execution of engaging, interactive experiences that drive customer-focused outcomes across these key channels.


  • Participate fully within the Digital Design & Production team, contributing to creating a respected and valued service to deliver highly customer-focused outcomes, and demonstrate a commitment to excellence and continuous improvement.
  • Collaborate with internal partners to ensure campaign support but also add value in the process to identify opportunities to optimise through design and content management for the Woolworths website.
  • Informing best practice placement of design and assets on-site to remove friction in the customer journey.
  • Create compelling artwork for website properties that are engaging and on brand whilst ensuring all projects are created to WCAG AA web standards
  • Support the development of - and execute - the content strategy by taking a data-driven approach to creative development including ensuring the right measurement tools and methods are in place to determine success and improvement opportunities
  • Lead and foster an environment collaboration and inspiration.
  • Skills and Experience

    As a Digital Designer, you should have demonstrated experience in designing and executing interactive and gamified experiences.

    You have a customer-first and insights-led approach to decision making and prioritisation. You have the ability to quickly learn new tools and technologies and a passion for using technology to improve work efficiency. In addition :

  • At least 5 years of experience within digital design.
  • Strong time, scheduling and project management experience
  • Experience in Adobe Experience Manager (AEM) or similar CMS, Adobe Target, Adobe Assets and Adobe Creative Suite
  • Sketch, Invision & Zeplin
  • Customer-centric design thinker with UX understanding
  • Adobe Creative Suite
  • Frontend coding experience a plus
  • Commercial in understanding the value you add, and how it relates to business output.
  • Experience working in an Agile environment
  • Excellent interpersonal and communication skills
  • Experience with stakeholder management
  • Great attention to detail and an ability to work to tight deadlines
  • Great written and verbal communication, as well as interpersonal skills
  • Ability to confidently present creative ideas and concepts
  • Problem-solving skills the ability to think creatively and deliver clear creative responses to briefs
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