We're a specialist digital and content agency looking for a Senior Account Manager to join our growing agency and client roster!
We are a digital strategy, creative & product agency specialising in events, entertainment and lifestyle brands. Our client list makes our hearts beat faster (and hopefully yours).
We’re talking global lifestyle brands like JBL, YouTube, Blundstone, Sapporo and event brands such as Splendour in the Grass, Laneway Festival, Chugg Entertainment and Fairfax Events amongst others.
We’re expanding our offering, and looking for a Senior Account Manager to take the reigns of our brand clients’ projects.
Our ideal candidate can oversee client management at a high level and seamlessly merge the talents our content, digital and creative teams for some spicy results.
They have a firm appreciation of snacks, a level 10 in passion, drive and an unbridled love of gifs and / or doggo memes.
The role :
End-to-end client relationship management.
Manage key deliverables for social media and content campaigns with brand clients, across Social, Content, Creative and Digital / Performance marketing.
Develop existing client relationships and create new business opportunities.
Develop proposals and pitch documents.
Maintain project profitability.
Work closely with the commercial manager, studio manager, content and creative teams to produce cost estimates.
Ensure client expectations are exceeded, and projects delivered on time and on budget.
Create and take ownership on processes to streamline the sales to delivery journey.
Work with the creative resources team to ensure that the highest quality work is produced and ensuring it fits with client strategy and brief.
Deliver creative solutions and new ideas to clients.
Represent Bolster in client meetings and be able to be able to talk to all parts of the business.
Need to have :
Project management skills, with proven experience in bringing projects to life.
Confidence in communicating with creatives, strategists, digital managers and clients clearly and effectively.
Experience in social media, digital marketing and project management.
Understanding of content production timelines.
Experience dealing with brands from various corporate levels
Understanding of content strategies and social media frameworks
Minimum 2 years experience in a similar role
Grace when under pressure
Nice to have :
Experience in the entertainment and / or lifestyle verticals
Google Adwords and Facebook Blueprint certifications + experience running campaigns
Experience with web applications and software such as : WordPress, Photoshop, video editing software, Google Tag Manager
A good recipe for banana bread