Make your mark on Australia's leading Plumbing services company!
Enjoy job security with Laser Plumbing Adelaide CBD
Join an award-winning company
Benefit from career development in a constantly growing enterprise
Fantastic opportunity for an experienced service coordinator to support the business and its growing customers base. You will be working with other high performing team members to deliver a totally dependable customer experience to our service and maintenance customers in and around the Adelaide region.
This position will have responsibility for the following :
Central and constant contact with new and current clients through email and phone
Efficiently scheduling new jobs
Re-scheduling existing and ongoing jobs to deliver on service KPIs
Constant communication with service technicians
Daily management of technicians schedules using trade-specific software
Managing technicians to ensure they are meeting company standards
Managing standard job workflow
Processing leads / quotes / jobs / invoices
Providing administrative assistance to key internal staff and management
General admin functions
Key Skills and Attributes :
A professional phone manner with excellent communication skills
Ability to work in a fast-paced work environment
Ability to be on top of large numbers of new jobs
Be highly organised with excellent time management skills
Attention to detail & a positive "can do" attitude
Ability to multi-task
Ability to work as a team player
Ability to pick up new skills quickly and maintain accurate information
Intermediate to advanced computer skills which include (experience with simPRO Software desirable but not essential)
Geographical knowledge of Adelaide is also desirable, but not essential
This role is an important part of the business ensuring all inbound jobs are actioned accordingly, and customers are overwhelmed with a positive and professional customer service experience.
If you are a highly motivated and energetic individual with strong communication skills, looking for a challenge and to make your mark on the growth of a successful award-winning company, then we would like to hear from you.