Service Sales Specialist
EAGLE FARM, Queensland, Australia
1d ago

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.

ABB Motors and Generators deliver a complete range of motors, generators and mechanical power transmission products for all industries and applications.

We provide the highest quality and service to our customers all around the world, with a focus on helping to use energy more efficiently.

You will deliver the Motors & Generators service portfolio to ABB customers within the Motion Business. Reporting to the Service Manager, you will play a crucial role in implementing the service sales strategy.

Your responsibilities

  • Utilizing the ServIS, Sales Force databases to understand the existing installed base and identifying and developing sales opportunities.
  • Driving sales volume and margin across the entire ABB Service product portfolio in collaboration with other business units and regularly updating ServIS, Sales Force with changes made on-site.
  • Establishing long-term customer relationships by understanding customer requirements and applicable regulations, responding immediately to issues and demonstrating in-
  • depth technical Service product / solutions knowledge to promote product Life Cycle Management.

  • Communicating contract details in accordance with ABB offerings and strategy and managing associated administrative Sales processes.
  • Preparing and reviewing sales plans and proposing recovery actions when needed to ensure all targets are met.
  • Implementing the Service sales strategy, with a focus on penetrating installed base, and promoting various upgrade, retrofit and value add solutions to the benefit of the customer and ABB.
  • Actively promoting ABB’s Service products and solutions during various marketing activities (trade fairs, exhibitions, conferences, customer meetings) while monitoring customer and market trends to develop effective marketing activities in collaboration with the Marketing team.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  • Your background

  • 5-10 years’ experience is a similar sales role
  • Experience and knowledge of the Mining Industry around the central Queensland region
  • Experience working with electrical rotating equipment
  • Apply
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