Digital Content Executive
3d ago
source : B&T

We are looking for a highly intelligent, charismatic, organised and creative individual who is passionate about digital marketing, in particular, content marketing.

The successful candidate will be keen to learn, want to strive for success and have a desire to question everything. An analytical mindset coupled with a creative flair is a must for this role, along with the willingness to take a risk.

The overall purpose of this role is to support the Head of Content in implementing content strategies for key clients. You will be responsible for the management and delivery of content scopes for our clients, using both internal resources, your own skills, and our network of specialists, in order to achieve client business objectives and targets.


The Digital Content Executive wilt report to the Head of Content and will be expected to :

  • Find, recruit, train, and manage content Croudies (our network of talent)
  • Manage QA process (either through the network or on your own)
  • Create written and / or graphic content for clients when possible
  • Ensure clients receive content deliverables on time to the highest standard
  • Maintain tracking of client content and deliveries
  • Support the Head of Content on research and strategy creation
  • Understand client content strategy and provide said feedback to internal teams, content creators on the network
  • Create comprehensive briefs for all content projects
  • Understand and adopt the required communication and client service standards for each client as well as generally in order to provide excellence on both levels.
  • This entails responding to client emails within 4 hours, being available for client calls and ensuring there is adequate cover when absent

  • Complete Croudie administration, project managing assigned work, ensuring briefs to the network are comprehensive and accurate and quality checking returned work is to an excellent standard
  • Train Croudies on clients and on ad hoc aspects of task requirements
  • Advocate knowledge share, support delivery of cross-channel processes and sharing of tools.
  • Advocate company policy and process, support client retention. Be aware of and work to business goals such as margin, NPS.
  • Complete journals daily to ensure all time is allocated to a high degree of accuracy


  • Degree level education or equivalent / relevant work experience
  • Strong interest in / passion for digital marketing and / or content marketing
  • Desirable : 1 year of work experience in content writing
  • Highly organised and an ability to multitask.
  • Strong Microsoft Office skills which must include Excel, Word and PowerPoint
  • Proven track record of working to and meeting deadlines
  • Proven time management skills and ability to manage tasks simultaneously
  • Impeccable attention to detail
  • Strong communication, organisation, and presentation skills
  • Experience of working in teams to meet a common goal
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