We are looking for a highly intelligent, charismatic, organised and creative individual who is passionate about digital marketing, in particular, content marketing.
The successful candidate will be keen to learn, want to strive for success and have a desire to question everything. An analytical mindset coupled with a creative flair is a must for this role, along with the willingness to take a risk.
The overall purpose of this role is to support the Head of Content in implementing content strategies for key clients. You will be responsible for the management and delivery of content scopes for our clients, using both internal resources, your own skills, and our network of specialists, in order to achieve client business objectives and targets.
The Digital Content Executive wilt report to the Head of Content and will be expected to :
Find, recruit, train, and manage content Croudies (our network of talent)
Manage QA process (either through the network or on your own)
Create written and / or graphic content for clients when possible
Ensure clients receive content deliverables on time to the highest standard
Maintain tracking of client content and deliveries
Support the Head of Content on research and strategy creation
Understand client content strategy and provide said feedback to internal teams, content creators on the network
Create comprehensive briefs for all content projects
Understand and adopt the required communication and client service standards for each client as well as generally in order to provide excellence on both levels.
This entails responding to client emails within 4 hours, being available for client calls and ensuring there is adequate cover when absent
Complete Croudie administration, project managing assigned work, ensuring briefs to the network are comprehensive and accurate and quality checking returned work is to an excellent standard
Train Croudies on clients and on ad hoc aspects of task requirements
Advocate knowledge share, support delivery of cross-channel processes and sharing of tools.
Advocate company policy and process, support client retention. Be aware of and work to business goals such as margin, NPS.
Complete journals daily to ensure all time is allocated to a high degree of accuracy
REQUIRED SKILLS & EXPERIENCE
Degree level education or equivalent / relevant work experience
Strong interest in / passion for digital marketing and / or content marketing
Desirable : 1 year of work experience in content writing
Highly organised and an ability to multitask.
Strong Microsoft Office skills which must include Excel, Word and PowerPoint
Proven track record of working to and meeting deadlines
Proven time management skills and ability to manage tasks simultaneously
Impeccable attention to detail
Strong communication, organisation, and presentation skills
Experience of working in teams to meet a common goal