Transport Coordinator
Coates Hire
Western Australia, AU
5d ago

External Job Description

  • Provide exceptional customer service
  • Manage multiple priorities
  • Specialist phone role in the fast paced transport team
  • Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery & return of equipment and ensure total customer satisfaction and safety at all times.

    KEY DUTIES & RESPONSIBILITIES

  • Ownership of health & safety for all employees, contractors & customers
  • Manage and coordinate equipment pick up, delivery and change-over’s in order to optimise utilisation of the Coates Hire fleet
  • Provide excellence in customer service to all external & internal customers
  • Ensure all administration associated with daily transport activity is accurately kept up to date
  • Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport
  • YOUR SKILLS & EXPERTISE

  • Strong phone based customer service skills
  • The ability to prioritize and be organised with your work
  • Strong computer skills to work on Coates Hire in-house systems and some MS Office applications
  • Prior experience in an administration, coordination or phone based customer service role
  • Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business.

    You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with.

    This role would suit someone with a strong operational / coordination background seeking a new challenge.

    CompetenciesBuilding Relationships Level 1Business Sense Level 1Communication Level 1Continuous Improvement Level 1Customer Focus Level 1Delivering Results Level 1Leading and Motivating Level 1Managing and Leading Change Level 1

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