Parts Interpreter
William Adams
Wodonga, VIC, AU
3d ago
source : Expr3ss! Pty Ltd

With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

We are currently seeking an experienced and customer focused Parts Interpreter to join our team in Wodonga .

ABOUT THE ROLE

You will provide excellent service to our customers, ensuring they receive accurate and timely information regarding their parts requirements.

Your key responsibilities will include :

  • Locating of Cat parts for customers and Technicians
  • Dealing with front counter inquiries, both face to face and over the phone
  • Following up and actioning outstanding jobs related to parts inquiries and customer concerns
  • System based parts interpreting using a variety of digital and print resources
  • Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
  • Assisting with the operation of display areas and stock cleanliness
  • ABOUT YOU

    You will have a true passion for customer service, with a willingness and desire to learn and develop into being a Cat Parts specialist.

    To be successful in this role you will require the following skills and attributes :

  • Mechanical knowledge and a background in earthmoving or automotive
  • Exceptional communication skills with a positive and enthusiastic attitude
  • Proficient in Microsoft applications with a background in internal databases
  • Excellent organisational skills with the ability to handle multiple tasks
  • Knowledge of Caterpillar products (preferred but not essential)
  • You will be joining a productive and collaborative team who are down to earth, passionate and pride themselves on living our values :

    Integrity - The Power of Honesty

    Excellence - The Power of Quality

    Teamwork - The Power of Working Together

    Commitment - The Power of Responsibility

    Sustainability - The Power of Endurance

    Join the William Adams family and make your mark!

    APPLY TODAY ! Or for any questions call Sarah on 03 9566 0916

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