Service Advisor - Frizelle Sunshine Automotive
James Frizelle`s Automotive Group
Gold Coast, Australia
4d ago
  • Dynamic Automotive Industry Brand
  • Ongoing Development and Mentoring
  • Dedicated and Fun Working Environment
  • 7 subscribers

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    Frizelle Sunshine Automotive have held a local presence for well over 30 years, growing in size from a mere 10 employees to today, with over 900.

    We strive to be considered an employer of choice and over the years we have embraced change by driving innovation and steering growth opportunities across the Group.

    What drives our business and creates our success? Our people! We are now seeking an experienced Service Advisor to join our Frizelle Sunshine team on a Full-Time basis.

    This position would suit someone who is currently employed in a similar position in the Automotive Industry.

    What we are looking for :

  • Proven experience as a Service Advisor
  • A high level of knowledge of service department processes, policies and procedures
  • Excellent customer service with well developed verbal and written communication skills
  • Experience in Service Department KPIs and great time management skills
  • Experience with Pentana Solutions (Reynolds & Reynolds)
  • Current Manual Drivers Licence
  • What the role entails :

  • Providing the best possible service to customers while maintaining an efficient and profitable operation
  • Building and maintaining positive customer and employee relationships
  • Operating at optimum capacity with good measures to ensure cost control
  • Setting and obtaining service sales and profit objectives
  • Organising, and supervising the department activities, optimising all material and staffing resources to deliver Customer Delight’ and a profitable department
  • What we offer :

  • A supportive and flexible manager
  • Commitment to ongoing development and mentoring
  • Formal and informal training
  • A dedicated and fun working environment
  • Paid leave loading for all employees
  • Corporate Superannuation fund
  • Smash your New Year's resolution with corporate gym discounts
  • Exclusive Discounted Titans Membership
  • Staff Draws to Win Free Titan Tickets
  • Discounted Bupa Private Health Insurance
  • Discounted St George Bank products
  • In-house Legal Consultations
  • Allianz Motor Vehicle Insurance Discounts
  • Social Club
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