Atlassian Support Engineer
Luxoft
Melbourne, US, US
1d ago

Responsibilities

Maintain application,

Resolve user's requests

Transfer defects to L3 or other vendors, if needed

Monitor application health

  • Incident solution at the level of business process logic;
  • Recommendations for users to implement workarounds

    Must have

    Support activities, Atlassian Jira, Atlassian Jira Agile, BSS (Business Support Systems), Confluence, Tech Support

    Nice to have

    Atlassian Jira Administration, Confluence administration, Atlassian Jira Development

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