Logistics Support Team Advisor
Campbell Arnott's
North Strathfield, NSW , AUS
3d ago

What’s it like working for Campbell Arnott’s?

It’s more than just a job it’s like having a second family! There is a warmth to the culture that has been nurtured and cherished for generations.

Our people are the key to the success of our organisation, and we provide opportunities for growth, and valuable experiences are open to everyone.

The Arnott’s Group portfolio of brands such as Tim Tams, Campbell Soup, Shapes, V8 and Scotch Finger continues the 155-year legacy of the Arnott family, providing quality, great-tasting food.

Our ambition is to be a regional powerhouse of consumer food brands and our purpose is simple : to create delicious moments.

We foster equality, diversity and sustainability, high performance with integrity, balancing decisions from our head and heart and delighting our customers every time.

As a Logistics Support Advisor, you will build customer confidence through the delivery of exceptional service and delivery to both our internal and external customer base, supporting the delivery of our Domestic, Export and Co-Manufacturing logistics operations.

Your key responsibilities will include :

actively engage and manage operational process and manage Ad-Hoc situations to a suitable conclusion, or to a point of escalation to the relevant internal or external stakeholder.

Support our State Account managers to execute their sales plans via high level interpersonal skills and timely communication.

Effective management and detailed focus on Order Entry (Domestics, Export & Co-Man) and manage all required steps when requiredSupport the Export Logistics Team (LCL), Domestics Logistics Team and relevant 3PL’s in the day to day management of activity, ensuring that : All activities are completed efficiently and to an effective conclusioncompliance metrics (Pick, PGI’s and others as required) are managed with the relevant team to an effective conclusionComplete reporting and actions for any other logistics activity as required ensuring that data is correct and validSupport all enquiries, when made, to facilitate the ongoing exceptional logistics service models in terms of : On Time / On Day deliveryCustomer queriesRejected / Returned orders into warehousesAssisting in identifying improvement opportunitiesEnsure that Visit Plans and route to serve metrics are accurate and maintainedWork with other functions and represent the Logistics Team, where required, in internal meetings and participate in project groups as directedWork closely within the team and business partners to provide timely answers to internal & external queries

To be successful in this role, you will need to have :

Experience using SAP and other internal controls and processes.Ability to manage varying timelines and conflicting priorities across various workstreamsProven effective and professional communication to both internal & external stakeholders is of paramount importanceKnowledge of the industry and market which you can apply to servicing customersA basic understanding of business financial concepts and principles.

Our passion to create delicious moments and push the boundaries is what keeps us at the forefront of our industry. We pride ourselves on our high-performance work environment where everyone has the same opportunity to perform, grow and thrive.

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