Train Services Supervisor
Government of Western Australia
East Perth, Australia
1d ago

Train Services Supervisor Job Summary Division Name :

Position No : 35896

Closing Date : 2020-09-23 5 : 00 PM

Location : East Perth

Job Type :

Permanent - Full Time

Salary :

Level 4, SOA, $82,909 - $93,322 plus 9.5% superannuation About the Job

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions.

As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world.

Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations.

Moving millions of people needs the skill and commitment of a talented workforce.

The Role

An excellent opportunity has opened up within the Transwa Division to lead and coordinate the activities of Transwa’s Prospector and AvonLink / MerredinLink On-Train Staff operations.

In this pivotal role, the successful applicant will lead and supervise all operational aspects of the Prospector and AvonLink / MerredinLink on-train staff and Station Attendant East Perth to ensure best-practice customer service standards are consistently achieved and maintained.

The roles duties include preparation and maintenance of rosters, coordination of en-route train services and stock control for the Prospector buffet operations.

For more information on Transwa, please visit

About You :

To be successful in this role, show us you have :

  • Significant experience in applying contemporary customer service principles.
  • Knowledge of and relevant operational experience in a transport passenger network.
  • Demonstrated leadership and planning skills, including the ability to lead and motivate.
  • Fantastic communication and interpersonal skills.
  • Further Information

    Please refer to the attached Job Description Form (JDF) for full details about the position, including any special requirements relevant to appointment.

    Please contact Ms Lindsey White, Contract Manager on (08) 9326 3456 for specific information about the role.

    For more information about the PTA, please visit .

    How to Apply

    Applicants are requested to provide the following :

  • A current CV with two work related referees; and
  • A written application addressing the following Selection Criteria from the JDF, in no more than two (2) pages :
  • 1 Core Competencies

    2 Management and Leadership

    3 Communication and Interpersonal

    3. A completed attached integrity and qualification consent form as all PTA positions are subject to ongoing integrity screening.

    Applicants are requested to apply online using the Apply for Job’ button at the top / bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

    Attachments -

    About the PTA The Public Transport Authority of Western Australia (PTA) is responsible for the operation of all bus, train and ferry public transport services in the greater metropolitan area under the Transperth brand.

    It also operates public transport services in regional centres, operates road coach and rail passenger services to regional area under the Transwa brand, and administers School Bus Services (SBS).

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